Dhivya Suryadevara resigned as president of Fiserv on Tuesday, citing a "good reason" contract clause after the company's CEO change last month. The departure marks the second senior leadership exit in less than a month at the payments processor. Fiserv reaffirmed its 2026 outlook calling for adjusted earnings of $8 to $8.30 per share.
Fiserv president Dhivya Suryadevara resigned Tuesday citing a "good reason" contract clause, the second senior leadership departure in a month at the payments processor.
The resignation followed CEO Mike Lyons' June 15 departure to lead Truist, which triggered a material change in Suryadevara's role under her offer letter, the company said in a filing with the Securities and Exchange Commission.
Suryadevara, who joined Fiserv in December 2025 as co-president alongside now-CEO Takis Georgakopoulos, will remain a non-executive employee through July 31 for an orderly transition. Her offer letter defined "good reason" as a material reduction in base salary or annual incentive compensation target, a material adverse change to duties, or a change to the company's CEO. Fiserv appointed Andrew Gelb and Srini Krish as interim leaders of its Financial Solutions business.
The company reaffirmed its full-year outlook of 1% to 3% organic revenue growth and adjusted EPS of $8 to $8.30, signaling the leadership churn hasn't altered its financial trajectory. Suryadevara previously served as CEO of Optum Financial at UnitedHealth Group and held senior roles at Stripe and General Motors.
The leadership upheaval comes as Fiserv navigates a shifting payments landscape where rivals compete for merchant processing volume. Suryadevara had discussed artificial intelligence's role in banking modernization with PYMNTS in June, saying AI could serve as a shortcut for banks seeking to modernize their systems.
Fiserv's board appointed Georgakopoulos, who previously served as co-president leading Technology and Merchant Solutions, as CEO and board member effective June 15. The company had announced in October 2025 that Georgakopoulos and Suryadevara would serve as co-presidents starting Dec. 1, 2025, with Suryadevara heading Financial Solutions, Sales and Operations.
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